Dear Client, we have forgotten you

The EU’s GDPR requires that we have a ‘lawful basis’ for processing personal information and consent will become much less common. We will be obliged to let people know what we are doing with their information and what anyone we share it with will do with it. New rights will affect profiling and give people the rights to object to automated decision-making, to data portability and to be ‘forgotten.’ Serena Tierney will lead a discussion on the practical implementation issues arising from the new GDPR that comes into force in May 2018.

She will provide a brief overview of the changes and where they impact current business practices. She will then focus on the compliance issues that arise where personal data is collected without the knowledge of the data subject: CCTV; retail footfall sensors; smart building technology; and social media and other publicly-accessible sources.

There will be plenty of time for Q&A so do come prepared with the questions that most concern your business.

About our host:
Handelsbanken provides relationship-based banking and wealth management services to individual and corporate customers in more than 200 communities throughout Britain, including nearly 30 branches in Greater London. From its 19th century roots in Stockholm, the bank has expanded to support customers in 25 markets worldwide. This lasting success is down to an overwhelming focus on customer satisfaction, with branches given full power to take all the decisions that matter to their customers locally.