Kindly hosted by Metro Bank
Address: One Southampton Row, London WC1B 5HA
Few leaders’ lists will have failed to include a resolution to get a better response to their communications in 2019. And it will get harder. We’re already exposed to over 5,000 ads per day. How can businesses better help ensure that their message gets across, online and off?
We’ve brought together the best communicators from our Membership to give your own communications fresh direction. Experienced, insightful and creative, Freshwater, Infinite Global, Byfield Consultancy and Metro Bank succeed in engaging and delivering. You’ll arrive to hear fascinating and relevant case studies and leave with a real idea how to get yourself better heard.
About our host:
Metro Bank launched in July 2010 as the first new high street bank in more than 100 years. The revolutionary UK bank offers personal and business banking services, with a focus on providing unparalleled levels of customer service and convenience. In just under nine years it has grown to over 1.7 million business and personal customers, across more than 63 stores. Metro Bank was founded on a simple precept: offer the best customer experience, how, when and where the customer wants it. Stores are open seven days a week, 362 days a year, and customers benefit from a 24 hour contact centre based in London, as well as full internet banking services. Metro Bank is bringing back traditional retail banking, coupled with amazing technology and service. Its innovative approach has resulted in the bank being awarded the Technology Innovation Award by Microsoft as part of the Microsoft Dynamics Customer Excellence Awards Programme. In more recent news, they have won a whopping six awards at the 2017 Moneywise Customer Service Awards including Most Trusted Financial Provider, Most Trusted Current Account Provider, Best Current Account Provider for Branch Service, Best Current Account Provider for Call Centre Service, Best Mobile Banking App and Most Trusted Savings and Cash ISA Provider. As a champion of small business, each Metro Bank Store is run by a local bank manager able to make lending decisions on an individual case-by-case basis. SMEs also have their own relationship manager who understands their business and its needs, and can make use of Metro Bank SME Finance’s cash management solutions. metrobankonline.co.uk
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